Maximizing Your Management Skills: A Comprehensive Guide for Coworking Managers

As a coworking manager, you play a crucial role in the success of your coworking space. From managing budgets and scheduling to leading a team and building a community, your responsibilities are vast and varied. To excel in your role, it’s essential to have strong management skills and an effective strategy for leveraging those skills to drive results.

In this article, we’ll explore five key areas that are essential for successful coworking management. We’ll cover setting goals, building a strong team, communicating effectively, managing finances, and creating a positive culture. By the end of this article, you’ll have a clear understanding of what it takes to leverage your management skills and lead your coworking space to success.

1. Setting Goals: The Foundation of Successful Management

As a manager, it’s your job to set clear, measurable goals for your coworking space. These goals should be aligned with your overall business objectives and should be specific, measurable, achievable, relevant, and time-bound (SMART). By setting SMART goals, you’ll be able to track progress and make adjustments as needed to ensure you’re meeting your targets.

But setting goals is just the first step. It’s also important to communicate those goals to your team and ensure that everyone is working towards them. Regular check-ins and progress reports can help keep your team on track and ensure that everyone is working towards the same objectives.

2. Building a Strong Team: The Key to Success

As a coworking manager, your team is your greatest asset. Building a strong, cohesive team is essential for the success of your coworking space. There are several key strategies you can use to build a strong team:

  • Hire the right people: Take the time to find the right fit for your team. Look for candidates who share your vision and values and who have the skills and experience needed to excel in their roles.
  • Foster a positive culture: Create a positive, supportive culture that encourages collaboration and creativity. Encourage open communication, provide opportunities for growth and development, and recognize and reward hard work.
  • Manage performance effectively: Set clear expectations and provide ongoing feedback and support to help your team members grow and succeed. Use performance review and goal-setting processes to help team members stay focused and on track.

3. Communicating Effectively: The Heart of Strong Management

Effective communication is essential for successful management. As a coworking manager, you’ll need to communicate with your team, your clients, and your stakeholders on a regular basis. Here are some tips for effective communication:

  • Be clear and concise: Avoid using jargon or technical language that might be confusing to others. Use simple, straightforward language to get your message across.
  • Listen actively: Pay attention to what others are saying and show that you value their input. Ask questions and seek clarification when needed.
  • Use a variety of communication channels: Different people prefer different methods of communication. Use a mix of channels, such as email, phone, and in-person meetings, to ensure that you’re reaching everyone effectively.

4. Managing Finances: The Key to Sustaining Success

As a coworking manager, you’ll be responsible for managing the financial aspects of your business. This includes setting budgets, tracking expenses, and making financial decisions that support the long-term success of your coworking space.

To manage your finances effectively, it is important to:

  • Set clear budgets: Establish budgets for each department or function within your coworking space and monitor expenses to ensure that you’re staying within those limits.
  • Track expenses: Use financial software or a spreadsheet to track your expenses and income. This will help you see where you’re spending the most money and identify areas where you may be able to cut costs.
  • Make informed financial decisions: Consider the long-term impact of your financial decisions. Don’t make short-term choices that could jeopardize the future of your coworking space.

5. Creating a Positive Culture: The Key to Retaining Members

A positive culture is essential for retaining members and attracting new ones. As a coworking manager, you have the opportunity to shape the culture of your coworking space. Here are some strategies you can use to create a positive culture:

  • Foster a sense of community: Encourage collaboration and connection among members by organizing events, networking opportunities, and social activities.
  • Promote work-life balance: Create a work environment that allows members to have a healthy work-life balance. This might include flexible scheduling, access to wellness resources, and opportunities for work-life integration.
  • Encourage diversity and inclusion: Create a welcoming, inclusive environment that values diversity. This can help attract a wider range of members and create a more dynamic, innovative community.

Conclusion:

As a coworking manager, your management skills and strategy are critical to the success of your coworking space. By setting clear goals, building a strong team, communicating effectively, managing finances, and creating a positive culture, you can leverage your management skills to drive results and create a thriving coworking community.

What you need to know to leverage your management strategy

Managing a shared workspace is a task with many challenges. From managing employees to delivering the service to the end customer, the manager of a coworking space needs to be prepared to deal with several types of bureaucracies for running this business.

The processes of managing a company may seem the same in different sectors, however, some companies have particularities that should be known by the manager. In a coworking space, the particularities of this management can be better solved when there are digital tools to assist in the day-to-day work.

Knowing how to look for coworking management software can be the first step for coworking managers to facilitate their administrative processes.

Why use management software?

Coworking management tools are the systems that will make your company more organized and automated. Thus, there are chances to optimize tasks, improve the service and seek more positive results.

This is because these tools use technologies to deliver solutions in line with market trends, considering customer and company needs.

As a result, the team can focus on other activities that are more relevant to the business. In this way, it is possible to increase productivity and decrease the cost of work with tasks that could be automated. 

Brand reinforcement opportunity

Through good management software, you can further strengthen your brand and relationships with employees and suppliers.

In addition, based on the data collected and the analysis carried out, it is possible to identify the profile of customers and develop specific integration campaigns, further reinforcing the brand identity.

Creating events and communication channels, in addition to other practices, helps in the integration of different coworkers. Over time, the community becomes increasingly stronger.

Fighting pitfalls of coworking space management

In the article What are the common pitfalls of coworking space management? we talk a little about some management problems that can occur in your coworking space. 

Everyone knows that a complete infrastructure is essential for your business, but have you ever thought about how the lack of structure, internet, or any other essential item in a coworking space can affect your company’s performance?

Infrastructure and Location

It is important to check how the infrastructure of the chosen location is, check if there are problems with the internet connection and if there is adequate lighting and wiring for your type of business, for example. This also includes coworking software suited to your needs. Without the implementation of good software, it will be difficult to meet your goals and expectations.

A good service is capable of streamlining processes and making communication between employees and their collaborators fluid. Not having a good service can delay some functions, as well as some problems that may occur daily, such as slow connection or use of some specific equipment for meetings and videoconferences. Not maintaining a proper communication with your customers can keep you from being able to prospect new ones, in addition to delaying work that is already in progress.

Financial Management

For good financial management, it is necessary to have the ideal coworking software and also an optimized service. You need to have the accuracy of your expenses and receipts, as well as profits and income, to make your business profitable in every way.

Thinking about these and many other attributes, Workeaser developed the ideal software to help your coworking to have an identity and stand out in the market among your competitors, highlighting each of the details that will make your business leverage. To learn more, request a trial and discover all the attributes that Workeaser can help you in practice to develop your coworking!

The importance of feedback for your brand

In addition to helping to structure your business, feedback helps you to see in practice what are the highlights and areas for improvement in your brand. For this reason, we emphasize here the importance of clients’ opinions in building a brand for your coworking space.

Well-structured feedback can point out what are the immediate improvements to be made and also the strengths of your business. And for that, it is necessary to give autonomy, space, and security to customers, and open a constructive space for exchanges and suggestions that can make your brand the strongest among competitors.

Every decision is based on some assessment, whether positive or negative. Whatever the case, the fact remains that consumer research should be considered. After all, she is the one who will base your decision. Therefore, your coworking space can stand out more if it has good reviews. This leads to new bookings and, of course, increased revenue.

Have Google as your ally

Always keep your coworking on networks like Google Business so you have quick access to user reviews. In addition to Google, Facebook and Instagram are also tools where you can get access to what users are saying about your coworking space.

Clients must be always encouraged to honestly report the points about the workspace offered, so the reviews will be your allies for new implementations, ideas, and also possible handling of what is not positively impacting the shared workspace.

Always move your social networks with questions, and satisfaction forms and send emails encouraging clients to always respond to this type of action. They will be your main means of understanding what is performing well in the eyes of those who are enjoying coworking and using each of the spaces offered.

Earn the trust of your clients

For the marketing of your coworking space to be effective, it is necessary that, in addition to all the positive attributes, your clients believe in your business. You need to give them the space they need to feel heard when there is a complaint, and also when there is praise.

Both parties must listen, facilitating the implementation of improvements and also helping to highlight the strengths that are common to the users of your coworking space.

Encourage your clients

Rewarding with incentives is part of the policy that predicts gains for both parties. And so you also encourage your employees to always keep their voices up when it comes to fair feedback gathering.

In this scenario, motivating employees is not the exclusive responsibility of managers and the company. This result is, in fact, a consequence of a two-way street.

Provide a good environment

A coworking space already offers many positive attributes for the work environment, such as its innovations and characteristic architecture. Being able to offer all this combined with a pleasant dynamic, you can gain even more of the trust of clients and make the workplace an even more pleasant space for day-to-day life.

A good marketing strategy is also listening to who is by your side daily, enjoying the same shared workspace. Having multiple perspectives in one place further increases your chances of succeeding in your business, as strengths stand out and areas for improvement can be repaired even faster. 

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Good reasons to offer a 24-hour access coworking space

Managing a coworking space requires some strategies, mainly in terms of access, openness, and security. It is necessary to adapt to the hours of companies that work in different time zones, companies that work during conventional business hours, and provide continuous security that meets all these hours equally.

24-hour access is a good option to cover all hours and provide adequate security for those who need to attend the coworking space at any time. In addition, there may be exceptions, such as an employee needing to access their room during off-hours or on weekends.

Even though most employees are not in the habit of working outside office hours, it is very good to know that there is freedom of free access to coworking. This is the main point of opting for the service, offering more autonomy and convenience for those who will access it.

Avoid unforeseen

We never know if there will be any unforeseen or last-minute demand to be delivered or even something that took longer to do urgent reports… that is, it is possible that something takes longer than expected. Having 24-hour access helps the employee to be able to move freely through the common areas of the coworking and even not feel so pressured to finish at a certain time. Knowing that there is the possibility of making the schedule more flexible is something that brings security to the choice of shared space.

Less stress

With more flexibility, there is less stress involved in the necessary everyday tasks. This possibility makes people feel less pressured to finish at a certain time, without having to run out of the office because the building will close.

Avoid peak times

In a coworking space that is always open, you can avoid peak hours, thus optimizing your travel time. Why take traffic when you can arrive later or earlier than “standard” business hours? Following this same logic, you can also avoid the peak hours of the shared office itself, choosing to work when the movement of coworkers is less.

Make your own hours

Em um espaço compartilhado onde você possui livre acesso, você oferece aos colaboradores a possibilidade de terem seus próprios horários de acordo com cada demanda, além de disponibilizar o horário da noite para quem é noctívago e produz mais no período noturno. Não é uma ótima liberdade de escolha? Até mesmo para realizar demandas que possam exigir mais concentração num período de menor movimentação.

These reasons further reinforce the premise that offering freedom is even more attractive to coworkers. Unlike other times, nowadays, to keep an establishment running all night, it is not necessary to have employees on site. That’s because, with technology, coworkers can enable their entry into the place through cards that work as a key and automate the entire system.

With a good usage policy and awareness, bringing this benefit is yet another retention attraction for the shared workspace. Request a trial of our software and learn how Workeaser can help you in the optimized management of your coworking space.

Understand why CRM metrics make a difference in your business

For a coworking business, it is very important to maintain a good relationship with the client, and also to use good strategies to bring different universes closer to your business model. Thus, you can attract different aspects of work, offering, in addition to benefits, cultural and relationship connections.

Do you know what CRM is?

CRM stands for Customer Relationship Management, which can be understood as the management of customer relationships. It is a tool to manage the relationships between a company and its customers, whether current or future. With CRM, it is possible to maintain an integrated management system focused on the customer, with several integrated and organized processes.

By integrating all systems and contacts, you facilitate the management of customers, maintain good relationships and manage to send emails, news, and notices to everyone. That way, everyone stays connected and informed about all your coworking guidelines.

For this goal, it is important to adopt a strategy aimed at understanding customer needs and implementation in the company, integrating different sectors such as sales, marketing, customer service, and technical support.

A quick way to facilitate the CRM process is to acquire software that automates service, recording data, contacts, prospects, and closed contracts, among others. One of the goals of CRM is customer loyalty, a concept that goes beyond receiving benefits and advantages from a company.

Taking the first step of integration, you can profile your customers, understand what their main needs are, what their main demands are, and everything your coworking can help you with your processes. In this way, it is much simpler to predict any type of need that may arise for the client.

It is important to know that to introduce CRM in your business, everything happens gradually. The main point is to keep your database as consistent as possible, with as much data and characteristics as possible for each of your customers. This unified base will give you a greater background to make more assertive decisions that are aligned with the conduct of each work segment.

CRM can be divided into three parts:

Operational: relationship channels, where you can establish which fronts you want to operate. Email, message, groups, etc.

Analytical: sector that applies data and information analysis, identifying needs and tracking customer habits. This is where the importance of having a unified and solid database of your customers comes in. The analyzes will always be more accurate the greater the number of relevant information you will have about each one of them, and how each one disseminates its culture among its employees.

Collaborative: focused on obtaining customer value, based on knowledge and interaction. The biggest challenge in implementing CRM is to integrate the old systems with the company’s current ones, gathering all the customer information obtained from the most diverse sales channels, creating a single database, and making this material available to all the company’s departments.

Knowing these models, the next step is to understand these analyzes as strengths for their good performance and also points to improve. CRM management, if applied correctly and with good KPIs, can measure exactly how your coworking is being adhered to among your customers, as well as new insights for improvements.

What are management indicators?

Management indicators — also called Key Performance Indicators (KPIs) — are indices that help measure the results of a company, an employee or a project in comparison with the business objectives.

Therefore, they must be aligned with development goals, such as customer retention. But, first of all, it is necessary to set some organizational goals to advance the KPIs.

Every management indicator needs to have some components. They are:

  • Alignment with your business objective;
  • Indication of the progress made over time, to know if you are reaching the expected goals;
  • Accurate and optimized data collection;
  • Systematized process of data collection, with insertion in a dashboard that provides clear visualization;
  • Definition of the levers that drive the metrics and, consequently, the results.

With these guidelines, you can set correct goals, with a good foundation for growth, retention, and improvements in your business. 

Request a trial of our software and understand how to further optimize your coworking management!

How branding techniques help your coworking to build awareness

Mastering brand strategies is essential for your business. For a coworking space, in addition to offering good services and having a differentiated space, it is also important to build a brand narrative and bring in its concept branding differentials that can add even more value to the project.

But, answering the central question, what is branding? When we think of a particular brand or business, several things come to mind: the name, the logo, and the products and services offered, among other things. And in addition, we also remember feelings and sensations, which can be positive or negative.

This is how branding works, that is, it is what companies do to tease some sensations in customers. These actions end up marking the unconscious so that the brand is remembered at the time of the decision to purchase a product or service. And that way we can join the public negatively or not to our business.

It is possible to say that every strategy focused on branding aims to bring the brand feeling that translates to the values ​​and mission of the business in question. And at this point, we highlight each step that can add value to your coworking space by differentiating it and bringing more identity to your business.

With good branding strategies, building a more cohesive narrative is guaranteed. Thus, it is possible to conquer customers and brand advocates. This is confirmed because actions that involve the positioning, purpose, and values ​​of a brand are closely linked with the perception that it intends to be passed on to the public, and this means that the message being passed is assertive.

Generates recognition and brings identity

This is one of the main reasons to have a branding strategy in your coworking space. After all, recognition is essential in today’s market, where competition is wide and consumers are increasingly demanding.

Therefore, bet on unique designs and differentiated architectures. Dare in the decoration and bring a lot of brand reinforcement in all environments. Insert your values and visual identity, in a way that generates an impact on people and makes them identify with you and the way your coworking is positioned.

What message do I want to get across?

It is important to define some metrics before devising the best strategies for your business. Know what message you would like to convey to those who are attending your coworking space, and think about how you would like the lighting to be and what feeling you would like to convey through it.

Think about the added value that any branding strategy can bring to your coworking space. How much would someone be willing to pay for the use of a certain space, for the differentials, and for the entire structure offered? 

Especially when we talk about all possible points, how different is what I offer compared to other brands already on the market?

Answering all these questions will help you map out your tone of voice and how you would like your customers to feel. Thus, brand building is more assertive in relation to what you want to convey for your business.

Different formats and speeches

Thinking about what is already offered, it is possible to think of formats that are exclusive to specific groups of people, and that solve problems that seem to be routine for certain cases, such as:

  • “women only” coworking
  • coworking for families with kids
  • coworking for digital nomads
  • coworking for kitchen chefs
  • coworking for professionals with pets

Think that your coworking needs to supply what your competitors do not always offer to create a good narrative. So, jump ahead with initiatives based on these niches that can be good allies when it comes to adding value to your branding storytelling.

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Hybrid work as a productivity tool

The hybrid work model has brought many benefits to employees, teams, and companies is nothing new for anyone. It is important to emphasize this type of work as an option that brings the benefits of both work models, whether face-to-face or home office, awakening the best of both worlds and bringing possibilities that had not been explored before the COVID-19 pandemic. 

Bringing this issue into question has awakened an urgency in certain new work parameters and new guidelines, which have been adopted by thousands of companies around the world. For this and many other reasons, coworking is ideal for bringing together both types of work and getting the best out of your team on face-to-face days, combining the structure and organization of a good coworking with the expertise of the teams.

The hybrid modality manages to combine the home office facilities and also benefits from the mutual exchange of face-to-face learning when the interaction is necessary to achieve better results. However, what needs to be highlighted is that offering the dynamism of choosing face-to-face and home office days for employees can also be a productivity and motivation tool for the team.

How to improve the productivity of your hybrid team?

We can emphasize that the main point about engaging hybrid teams is to help the development of the employee and encourage each one to adapt and extract the best from each of the modalities. The team needs to understand the value of face-to-face and remote exchanges, as they are necessary for building the value of the scope of work.

Understanding the organizational culture of your business also helps to keep it firm and with the team engaged. Thus, there is considerable growth in the production capacity of talent, as they will be in tune with the institution’s purposes, generating better individual and general results.

Motivation at work generates an emotional connection that elevates a sense of belonging. Thus, employees can present innovative solutions to optimize the operational flow and improve the company’s competitive level in the market.

With the act of engaging and making the team stronger, the savings that are made with the reduction of the human resources team and the fronts to manage employees are significant and you can plan to invest in others. Thanks to talent retention, you reduce expenses related to layoffs, recruitment, selection, and training of new members. After all, engaged employees raise the level of expansion and success of the company, wherever they are.

How does the shared workspace impact this?

With the dynamism of the coworking model, we were able to unite strategies not only for engagement but also for motivating and exchanging teams. As mentioned in the previous article, offering a shared workspace that is well equipped, fun and with structured decompression areas can be an additional motivator for successful teams that bring significant results.

Having a shared workspace aligns the hybrid work trend with smart location practices, optimizing any outcome. And why is coworking so beneficial for this practice?

No need to worry about overspending

Due to the choice of face-to-face and home office days, the number of employees present in the company is lower, and therefore, structural expenses are lower, for example, equipment, transport, water, energy, and food.

The turnover is lower

Many employees are satisfied with this model and tend to stay with the company longer. This also attracts new applicants, especially younger ones or those looking for flexibility.

Convenience is guaranteed

It’s great to have the chance to exercise obligations at home during certain periods for those who have a good structure. After all, the individual does not need to travel every day. The strategy here is to keep employees excited for face-to-face days by keeping the shared workplace attractive and with a lot of structure so that these days are even more productive and necessary for the team.

For more tips try our software trial and understand in practice how coworking management can be strategic and effective for your team.

How creating communities can help you to expand your networking

Good relationships build solid foundations, and the same goes for your networking. Managing your coworking space and prioritizing community building as a pillar encourages this type of practice between teams and results in many exchanges and mutual learning.

Especially after the pandemic, when we were all forced to physically distance ourselves, contact and exchange with co-workers became more distant from the home office, and now with the possibility of face-to-face interaction, we were able to approach and multiply the gains in sharing a space working with other collaborators.

The exchange of ideas, career possibilities, and even the news of the job market are part of the day-to-day of any company. But working on your own or working remotely from your office, all of this can seem more difficult and you may even feel alone in the new environment. However, this is the time to take advantage and leave shyness aside: the professional beside you can also be your new professional contact.

One in three people who frequent shared workspaces has already partnered on projects, hired, or were hired by other frequenters. In other words, these are valuable practices that encourage these connections even more. 

How about looking at our tips below to put networking into practice and not let the next opportunity pass you by?

You must always encourage exchange in the environments you manage so that your employees feel more encouraged to make decisions and even create connections at work.

Encourage the productivity

Routine impacts productivity when it becomes tiring and demotivating. There must be consistency, but when the routine demotivates, there needs to be a way to bring dynamism to the team and make the day-to-day productive again. The low employee retention rate can be high due to a routine where they no longer feel welcome, or an essential part of the company.

Motivation is a factor that can be both internal and external. The environments in which we live influence our well-being and, consequently, our joy and sense of motivation and make the workday more interesting for the employee.

Having a decompression area

Having a decompression area seems not necessary and some even insist that they collaborate to distract the employee from his workday, since, when sharing spaces with other professionals, it is easier to start a conversation and maybe also close deals.

These decompression spaces are useful and indispensable for the rest and interaction of teams and collaborators. Encouraging the exchange between each of them makes the office a complete social experience.

Promote and participate in events

In addition to the exchange of knowledge that can happen daily between users, promoting events is something that can, in addition to expanding, bring a lot of knowledge to employees. Workshops and lectures always contribute to your curriculum and your networking.

Events also encourage interactions that can be the start of great partnerships and negotiations. In addition to improving networking, you promote more expansive experiences for you and your coworking teams.

The basis of business success is the efficiency and happiness of the people involved. And for that, it is essential to develop strategies so that everyone feels welcomed in the culture of the work environment and with the improvements and implementations that can be made in a coworking network. For these and other tips, request a trial of our software and learn how to have the best for your coworking.

What to offer in a virtual office service?

The virtual office was already a trend even before the pandemic, and it is growing even more with the possibilities that technology offers for connection and remote work. 

Do you know what the main features of a virtual office are? And which one fits your needs? Below we will talk a little about each part that coworking managers can enjoy in the virtual model.

What can you expect from a virtual office?

In the virtual office, you have a mailbox, fiscal or commercial address to advertise to your customers, telephone service, reception with a receptionist and additional services such as physical spaces for meetings and workstations with Internet access.

Usually, the virtual office service is offered by companies that manage coworking spaces, such as Worseaser, where a complete structure of shared and private spaces is available in a prime address that meets different needs.

In person or remotely

If you need to go beyond the virtual space, you can work in person in this space. For example, you can do everything from home and count on the address and benefits of the virtual office to manage your calls and messages. 

When you need to serve a customer or have a meeting with guests, this option will also be viable in this usage model.

Services included

When hiring a virtual office, observe the physical structure, the service and reception services for your collaborators. You can usually find:

  • Telephone reception service;
  • Telephone transfer service:
  • Note taking and passing on messages;
  • Receipt of correspondence;
  • Shared calendar service;

Business address;

Virtual offices provide a telephone answering service out of office hours and on weekends or holidays. This can be particularly useful, as it can be difficult and costly to have staff working on these days. Also, offers a professional business address that clients can use on their websites and marketing materials. In addition, any mail received from customers in the virtual office may be forwarded to clients.

In addition, you can count on contracting additional services:

  • Hiring of meeting rooms, workstations;
  • printing services;
  • Motoboy and postal services.

This modality is advantageous both for those who are starting and for those who are already at a more advanced stage of their business. And at Workeaser you can count on these services! Sign up for our newsletter and receive content to optimize your coworking space.

Coworking Space: How to improve your meeting room

A good meeting room goes beyond an adequate structure. It requires special attention to details such as videoconferencing equipment, a large auditorium, and comfortable chairs for those who need a good infrastructure that is ready to receive any presentation.

As we mentioned in the article “What are the common pitfalls of coworking space management?” some points to pay attention to and not make mistakes in the management of your coworking, here we will highlight some others so that your meeting room is configured in an assertive way for your business.

Pay attention to the necessary information and plan your meeting room based on what you need. This is essential for all the planning of the coworking managers to choose the right place that fits exactly your needs.

Count how many people will be present

Start with the count of contributors or number of registrants to potential events. You need to understand how many people you are trying to fit into your layout.

Optimize your security and protection

Once you have an accurate count of your number of guests, consider what security features you will need.

Wheelchair access and clear paths leading to emergency exit doors should be inserted into transit locations to ensure that anyone on site is comfortably accommodated in your meeting room.

Pay attention to the dimensions of your meeting room space

You will need to understand what measurements will be needed for your ideal space. Once you’ve created a meeting layout that matches your expectations, you’ll be able to plan and execute in a way that best fits what you want.

Understand your needs

Take into account the needs of your space to be able to designate the necessary infrastructure such as internet, wiring and adequate lighting and that meets your expectations when gathering your employees.

Have a space in your meeting room designated for video conferences

It is extremely important to offer adequate space for your employees to make video conferences in a structured way.

Also, think about the format of the face-to-face meetings that you usually have, either one-on-one or as a team. Your space should also include lectures and workshops that can be added to your team’s day-to-day activities or training for them.

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